On this episode of “Leadership is a Competitive Advantage” I have an expert on connecting the dots between organizational life and the application of AI – Elin Hauge – on the line to talk about the future role of leaders as exception makers in an AI era. Elin argues that despite AI’s capabilities, leaders must focus on human-centric decisions, especially in situations where AI lacks empathy or understanding of nuanced human contexts. Tune in to find out how future leaders need to make exceptions to AI-driven decisions that don’t align with human values or needs. And – for those of you interested in getting more of Elin’s wisdom – I am really glad that she will join us at the Estonian Human Resource Management Association’s annual conference next spring as one of the keynote speakers.
“We often talk about leaders as decision-makers. Moving forward, we will need to think more of leaders as exception makers because some decisions will have to remain strictly human. AI’s algorithms will help us optimize a lot of managerial decisions, but not all. If you look at the everyday life of a manager, then a lot of the things he or she does today can definitely be optimized by applying AI capabilities. But it is really about those decisions where you need to make exceptions based on the higher awareness of the unstandardized situation or a specific nuance of the circumstance. That’s where we will need exception handling, exception management – this is what leaders really need to understand and master moving forward.” – Elion Hauge
Listen and enjoy!
