#6 Taavi Einaste: Change is inevitable – figure out the positives, talk about the negatives and manage expectations

In this episode we dive into the world of electronic health records. Taavi Einaste, Partner at Nortal  and Board Member for COVID-19 passport SimplyGO , talks about his experience in implementing hospital information systems and EHRs in Estonia and abroad. Are there any differences between countries, when it comes to implementing EHRs? We take a look at the examples of Finland, Lithuania and Abu Dhabi, discuss why are EHRs one of the most complicated information systems out there and why is it important to always have the support of the top management of the hospital during the implementation process. Taavi also shares what has worked well in EHR implementation and explains what is the role of prototyping and visual representation in it. As Taavi's prior role was the CEO of Nortal Germany, we also take a closer look at the German healthcare market and their approach in implementing digital innovations.