Where to start the public e-service development?

Welcome to our 26th episode of the Digital Government Podcast! In today's episode, Janek Rozov, Strategy Director at the Information Technology and Development Center of the Ministry of Interior and the former Chief Digital Officer of the Estonian Government, clarifies the questions that should be answered before going digital with public services. We talk about the value of e-services, the legislation behind it, and the connectivity and social context of public e-services. Tune in!