Opportunities and challenges of using AI/Kratt for public service provision

In this episode of the Digital Government Podcast, our guest Marten Kaevats , the National Digital Advisor of the Estonian Government, will shed light on why and how to deploy artificial intelligence for public service provision. Is AI a viral buzzword or a beneficial tool to make public service provision smarter and more efficient?

He familiarizes us with the new creature, the ‘Kratt’, that assists the Estonian government in deploying public services. And last, but not least, he shares with us how the engagement of AI will shape public sector thinking and procurement habits.

The podcast is hosted by Federico Plantera.

Tune in!